In addition to checking and validating invoices, we also provide a bill paying facility and a comprehensive range of reports including budgeting and forecasting.

Utilities Bureau Service includes:

• Checking and validation of supplier's invoices
• Rectification of billing errors
• Submission of monthly management reports
• Analysis and reporting of consumption data
• Resolution of invoicing queries
• Bill payment facility

Billing and validation errors

For various reasons, utilities bills are often incorrect and without a detailed knowledge of the industry, it is very difficult and time consuming to check that bills are correctly rendered.

The types and number of errors found can be as high as 30% of the invoices checked, this value increases further when a client changes supplier. By regular checking and validation of bills, ENER-G eliminates billing errors before the problem gets out of hand – thus ensuring that clients are not being overcharged or paying someone else’s bill.

Typically, billing errors fall into the following categories:

• Duplicate bill
• Incorrect VAT
• Incorrect tariff
• Paying someone else’s bill
• Estimation errors
• CCL errors

For more information about how ENER-G can help your business, please contact us on +44 (0)845 300 8882 or email: em@energ.co.uk